Email Transfer
Secure, fast, and reliable email delivery.
Get answers to common questions about Email Transfer
What is Email Transfer?
Email Transfer ensures that service-related emails received by the admin are automatically or manually forwarded to the respective users.
How does Email Transfer work?
When a user takes a service, the service provider sends an email to the admin. The system then forwards this email to the user, ensuring they receive important updates.
Do users need to enable anything to receive forwarded emails?
No, users will receive forwarded emails automatically if the system is configured to do so. However, users should ensure they check their spam folder if they don’t receive expected emails.
Can I track which emails have been forwarded?
Yes, the system keeps a record of all forwarded emails, including the original sender, recipient, and status of the transfer.
What happens if an email fails to forward?
If an email fails to forward, it will be logged as a failed attempt. The admin can manually resend it or check for configuration issues.
Can users reply to the forwarded emails?
Yes, users can reply to the forwarded emails, and their responses will go directly to the original sender or the admin, depending on the setup.